Accepting an invitation to join a household

How a new household member accepts an emailed invitation from an owner, chooses a sign-in method, and lands on the onboarding flow.

When someone invites you to their Fieldwell household you'll receive an email from Fieldwell with an Accept invitation button. This article walks you through what happens after you click it.

Before you start

• Open the invitation email on the device you'll normally use with Fieldwell.
• The invitation is valid for seven days. If yours has expired, ask the person who invited you to send a new one.

Steps

1. In the email, tap Accept invitation.

2. Choose how you'd like to sign in:

   • Continue with Google — sign in with the Google account that matches your invitation email.
   • Continue with email — we'll send you a six-digit code to enter.

3. If you chose email, we'll send a six-digit code to your inbox. Enter it on the next screen.

   Note: The code expires after ten minutes. Tap Resend code if it doesn't arrive within a minute.

4. Once you're signed in, you'll be taken to the onboarding flow to confirm your profile. See Completing your onboarding profile for the next step.

What happens next

You'll be asked to confirm your name and date of birth, and optionally verify a mobile number. After that you'll land on the household dashboard and can start using Fieldwell.

Troubleshooting

"This invitation is no longer valid". The invitation has been revoked or is more than seven days old. Ask the person who invited you to send a new one.

"This invitation is for a different email address". You're signed in with an email that doesn't match the invitation. Sign out and retry, using the email address the invitation was sent to.

The email hasn't arrived. Check your spam folder. If it's not there after two minutes, ask the person who invited you to resend from their Members page.