Inviting a household member

How a household owner invites another person to join the household by email, chooses their role, and manages the invitation until it's accepted.

Only household owners can invite. This article walks through sending, resending, and cancelling an invitation.

Before you start

• You are an owner of the household. If you don't see the Invite button, another owner will need to do this.
• Have the person's email address to hand. It doesn't need to be a Google account — any email will work.
• Invitations expire after seven days.

Steps — sending an invitation

1. Go to Settings → Members.

2. Tap Invite member in the top right.

3. In the dialog, enter the person's Email address and choose their Role:

   • Owner — full permissions. Can invite and remove others, edit any member, connect and disconnect accounts.
   • Member — day-to-day access. Can view household data, edit their own profile, and add assets, but can't invite or remove others.

4. Tap Send invitation.

What happens next

• The person receives an email from Fieldwell with an Accept invitation button.
• Back on the Members page, they appear with status Invited.
• Once they accept and finish onboarding, the status updates to Active.

Steps — resending an invitation

If the person can't find the email, you can resend it.

1. On the Members page, find the row with status Invited.

2. Tap the ⋯ menu and choose Resend invitation.

3. A new email is sent immediately with a fresh seven-day expiry.

Steps — cancelling an invitation

1. On the Members page, find the row with status Invited.
2. Tap the ⋯ menu and choose Cancel invitation.
3. Confirm. The row is removed from the list and the accept link stops working.

Troubleshooting

"That email is already a member of this household." They've already accepted — nothing to do. Check the Members list.

"That email has a pending invitation." You've already invited them. Use Resend invitation instead of sending a new one.

They accepted but their name is wrong. They can edit it from Profile → Edit, or you can edit it from the Members page.

They accepted but say some of the details are already filled in from a previous account. As of the release on 26 August 2026, all personal details are cleared when a member is removed or re-invited if there are no other active memberships for that email. If you're still seeing stale data, get in touch — this is a bug.